Delivery to UK MAINLAND
Delivery is by Royal Mail Parcel Post or Courier. Orders are
dispatched within 48 hours of receiving your order. In the unlikely event that products are out of
stock we will notify you to see if our anticipated delivery date is acceptable to you, or to
arrange cancellation of your order.
Delivery to Rest of the World ( Far East, Australia, South
Refunds and Returns Policy
If you're not 100% satisfied with our 'ready-made' items you can return the merchandise within 28 days of receipt and we'll be happy to provide you with a refund if you follow the steps outlined below. As our personalised items are made entirely to you specifications please carefully check your order before it is placed as we are unable to offer refunds on personalised items. Please check your artwork carefully for 'typos' as your item will be produced exactly as you have typeset on screen. Please note colours will vary slightly depending on your screen resolution. All efforts have been made to replicate on screen your final personalised products as closely as possible.
When we have received the product in its original condition, including packaging,
we will refund you the cost of the product excluding our original delivery costs as soon as
possible following our agreement to do so.
If you return an item to us which you did not order, the item is damaged or for any
other reason which is our fault, we will also pay you the cost of the return carriage. If this
happens, please contact us first at email@example.com and we will let you know how
you should send the item to us.
Please include a written reason for return of the contents and return it with your
parcel. You must remember to include your proof of purchase from BIG TOMATO COMPANY/UNITE & TYPE . You can return
your order in its original condition (including gift box) to the address below within 14 days of
the date on which you receive it. You will be responsible for the item or items until they reach
us. For your own protection, we suggest you use a secure delivery method, which requires a
signature upon delivery.
BIG TOMATO COMPANY/UNITE & TYPE
Unit 1, Lonpark Industrial Estate,
Chadwick Street, Longton,
Stoke-on-Trent, ST3 1PJ
Telephone +44 (0)1782 337 238
or email firstname.lastname@example.org
You must ensure that you get proof of posting, we can only refund postage on
items that are faulty, this doesn't not affect your statutory rights as a consumer.
All screens appearing on this site including graphics, text
elements, site design, logos, images and icons, as well as the selection, assembly and arrangement
thereof, are the sole property of BIG TOMATO COMPANY/UNITE & TYPE Ltd.unless otherwise specified. All rights are
reserved. Permission is granted to electronically copy and to print hard copy portions of this site
for the sole purpose of placing an order with BIG TOMATO COMPANY/UNITE & TYPE or using this site as a shopping
resource. Any other use of materials on this site, including reproductions for purposes other than
those noted above, modification, distribution, retransmission or publication of any copyrighted
materials is strictly prohibited without the express written consent of BIG TOMATO COMPANY/UNITE & TYPE Ltd.
All Trademarks, service marks and trade names are proprietary to
BIG TOMATO COMPANY/UNITE & TYPE ltd.
You agree to indemnify, defend and hold harmless BIG TOMATO COMPANY/UNITE & TYPE for any and all unauthorised use you may make of any material on the site. You acknowledge that
unauthorised use of the contents could cause irreparable harm to BIG TOMATO COMPANY/UNITE & TYPE and that in the
event of an unauthorised use, BIG TOMATO COMPANY/UNITE & TYPE shall be entitled to an injunction in addition to
any other remedies available at law or in equity.
All prices are inclusive of VAT. The contract price of any
product is the price in force at the time of your order or (if lower) the price in force when your
confirmation email is sent. No statement on this online store site shall be deemed to affect the
statutory rights of a consumer which cannot be excluded or restricted by law.
Any contracts or agreements formed between you and us by means of this web site
shall be governed and construed according to English law and any disputes or proceedings shall be
subject to the exclusive jurisdiction of the English courts. All products and/or services displayed
on this web site are subject to availability.
We do not share e-mail addresses with third parties. If you do
not wish to receive marketing-related e-mail from us, You contact us and we will quickly honour
UNITE & TYPE may occasionally send to individuals via e-mail. news of special
We reserve the right to change this policy at any time by notification of the
we will notify you via e-mail within 30 days and wait for your consent before taking further action
regarding your personally identifiable information.
We, any other party (whether or not involved in creating,
producing, maintaining or delivering this Website), and any of our group companies and the
officers, directors, employees, shareholders or agents of any of them, exclude all liability and
responsibility for any amount or kind of loss or damage that may result to you or a third party
(including without limitation, any direct, indirect, punitive or consequential loss or damages, or
any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising
from or connected in any way to business interruption, and whether in tort (including without
limitation negligence), contract or otherwise) in connection with this Website in any way or in
connection with the use, inability to use or the results of use of this Website, any websites
linked to this Website or the material on such websites, including but not limited to loss or
damage due to viruses that may infect your computer equipment, software, data or other property on
account of your access to, use of, or browsing this Website or your downloading of any material
from this Website or any websites linked to this Website.
Nothing in these terms and conditions shall exclude or limit our liability for (i)
death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms
Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability
which cannot be excluded or limited under applicable law.
If your use of material on this Website results in the need for servicing, repair
or correction of equipment, software or data, you assume all costs thereof.
You agree to indemnify us fully, defend and hold us, and our officers, directors,
employees and agents, harmless from and against all claims, liability, damages, losses, costs
(including reasonable legal fees) arising out of any breach of the terms and conditions by you, or
your use of this Website, or the use by any other person using your registration details.
Governing Law & Jurisdiction
These terms and conditions shall be governed by and construed in
accordance with English law. Disputes arising in connection with these terms and conditions shall
be subject to the exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website are appropriate or
available for use outside the United Kingdom. It is prohibited to access the Website from
territories where its contents are illegal or unlawful. If you access this Website from locations
outside the United Kingdom, you do so at your own risk and you are responsible for compliance with